Created talent management performance process including: SMART goal setting

Software process steps for entering goals

Job Aide detailing Performance Management workflow process

Practice sessions for first time leaders who have never previously engaged in difficult conversations

Office Hours to support new company leaders who had questions about the system or other concerns

In collaboration with accounting team, built learning curriculum that included accounting principles, software process steps, and common pitfalls for new revenue specialists.

Currated video series of Salesforce Lightning for corporate sales team who had never previously used the Salesforce application.

Created and facilitated Salesforce process change updates for outbound sales team.